What does the Payment Error Rate (PER) measure?

What does the Payment Error Rate (PER) measure?

• A. It measures the speed of benefit processing in days.
• B. It measures incorrect benefit determinations driven by agency and client errors, resulting in overpayment or underpayment; North Carolina aims for PER under 6%.
• C. It measures the accuracy of medical billing in hospitals.
• D. It measures overall health outcomes of SNAP recipients.

Answer: (B)

Payment Error Rate is about how accurate benefit payments are. It measures improper payments caused by mistakes from either the administering agency or the client, and it includes both overpayments and underpayments. The rate is calculated as the percentage of total benefits that are incorrect, reflecting how well the program determines eligibility and benefit amounts. In North Carolina, the goal is to keep this rate under 6%, signaling strong accuracy and integrity in benefit determinations. This topic isn’t about how fast benefits are processed, medical billing in hospitals, or the overall health outcomes of SNAP recipients.

Payment Error Rate is about how accurate benefit payments are. It measures improper payments caused by mistakes from either the administering agency or the client, and it includes both overpayments and underpayments. The rate is calculated as the percentage of total benefits that are incorrect, reflecting how well the program determines eligibility and benefit amounts. In North Carolina, the goal is to keep this rate under 6%, signaling strong accuracy and integrity in benefit determinations. This topic isn’t about how fast benefits are processed, medical billing in hospitals, or the overall health outcomes of SNAP recipients.